Effective Date: October 20, 2025

1. Introduction

Welcome to Dynamic Distribution.
We are committed to ensuring timely, secure, and reliable delivery of all medical sterilization and quality control supplies to our valued customers. This Delivery Policy outlines how we process, ship, and manage all product deliveries within Bangladesh and internationally.

2. Order Processing

• All confirmed orders are processed within 1–2 business days after payment verification.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an order confirmation email once your order is successfully placed.

3. Shipping & Delivery Time

• Within Dhaka City: Estimated delivery time is 1–3 business days.
• Outside Dhaka (Bangladesh): Estimated delivery time is 3–7 business days.
• International Orders: Delivery time depends on shipping destination and courier availability. Customers will be informed of estimated delivery during checkout or by email.

Please note that unforeseen delays (e.g., customs clearance, weather, courier issues) may affect delivery times.

4. Shipping Methods

Dynamic Distribution uses reliable national and international courier services to ensure safe delivery.
Tracking information will be shared via email once your order has been dispatched.

5. Delivery Charges

• Delivery charges vary depending on the weight, size, and destination of the order.
• Exact delivery costs will be displayed during checkout before payment confirmation.
• For bulk or international shipments, special delivery arrangements can be made upon request.

6. Order Tracking

Once your order is shipped, you will receive a tracking number and link to monitor the shipment progress online.
If you have not received tracking details within 48 hours of placing your order, please contact our support team.

7. Delivery Issues

If your order:

• Arrives damaged,
• Contains incorrect items, or
• Does not arrive within the expected timeframe,

please contact us immediately at info@dynamicdistribution.net or call +8801877000011.
We will investigate and resolve the issue promptly.

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping details.
Dynamic Distribution is not liable for delays or lost deliveries resulting from incorrect or incomplete addresses.

9. Contact Information

Dynamic Distribution
Flat-6/B, Sel Sohban Palace, 2B, Golden Street, Ring Road,
Adabor, Shaymoli, Mohammadpur, Dhaka-1207
📞 Phone: +8801877000011
✉️ Email: info@dynamicdistribution.net
🌐 Website: https://dynamicdistribution.net